Terms of service

1. Agreement to Terms

By accessing and purchasing from the RihWind website ("the Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you ("User," "Customer," or "you") and RihWind. If you do not agree with any part of these terms, you must not use our Site or purchase our products (Keyboards, Mice, Headphones).

2. User Conduct and Orders

You agree to use the Site only for lawful purposes. When placing an order, you warrant that all information you provide is accurate, current, and complete. RihWind reserves the right to refuse or cancel any order at our sole discretion, including for reasons such as product availability, errors in product or pricing information, or suspected fraud.

3. Products and Pricing

We strive to display our products (Keyboards, Mice, Headphones) and their prices as accurately as possible. However, we cannot guarantee that your computer monitor's display will be accurate. All prices are subject to change without notice. RihWind reserves the right to modify or discontinue any product at any time.

4. Limitation of Liability

To the fullest extent permitted by applicable law, RihWind, its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or use, arising out of or related to your use of the Site or products purchased, even if advised of the possibility of such damages. Our total liability for any claim arising from your use of the Site or products shall not exceed the amount you paid for the product giving rise to the claim.

The products are provided "as is" without any warranties of any kind, either express or implied. RihWind does not warrant that the Site will be uninterrupted, secure, or error-free.

5. Intellectual Property Protection

All content on this Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of RihWind or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. The compilation of all content on this Site is the exclusive property of RihWind.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or content obtained from the Site without our express written permission. "RihWind" and related logos are trademarks of our company.

6. Refund & Return Policy

We want you to be completely satisfied with your purchase. Our refund policy is as follows:

  • Eligibility: Products must be returned in their original, unused, and unopened condition with all packaging and accessories within 30 days of delivery.
  • Non-returnable Items: Certain items, such as opened software, personalized products, or items marked as final sale, are not eligible for return.
  • Process: To initiate a return, please contact our support team at [email protected] to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number will not be accepted.
  • Refunds: Upon receipt and inspection of the returned item, we will process your refund to the original method of payment. Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item shipped).
  • Defective Products: For products deemed defective upon arrival, please contact us immediately at [email protected]. We will arrange for a replacement, repair, or refund at our discretion.

7. Modifications to Terms

RihWind reserves the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes.

8. Contact Information

For any questions regarding these Terms of Service, please contact us at: [email protected].

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction in which RihWind is legally established, without regard to its conflict of law principles.